Australia’s leading corporate training experts in professional presence and communication protocols. Discover why notable businesses such as Hyundai, UBT, KPMG, QUT and Carman’s choose ASOE to train their teams.
The ASOE tailored a specific program with a focus on appearance, grooming, the initial greeting, presentation, dealing with different age groups and cultures, what to say and not to say and exceeding customer expectations.
The training sessions were initially group training followed by tailored one-on-one sessions to focus on the specific requirements for each member of the Genesis Team to ensure we have absolute consistency and the best level of customer service of any luxury brand.
Thanks to the Australian School of Etiquette the Genesis Team is well prepared to tackle the luxury market.
Glenn Forster, Senior Manager National Retail Operations – Genesis Motors Australia
The Matilda’s had a great time and took away many wonderful tips, the class was the perfect tone for them, the right amount of personal image vs public image. The workshop really resonated with the team and we look forward to working with you again soon.
Alexandra Williamson – Corporate Events Manager, Football Federation Australia
Zarife hosted a Style and Etiquette evening in an informal canape setting for our team function. She was able to fully tailor her services to us, had a great presence and the group spoke very highly of the event. I would definitely use Zarife, and other Australian School of Etiquette services in the future.
Nicola Murphy – KPMG
Zarife was a guest at one of Warrane College, UNSW formal dinners, she won the crowd with “93% of our communication is considered to be non- verbal. It’s great to have all this wonderful knowledge in your brain, but if you can’t articulate it in a polished and positive manner, then you’re not influencing as much as you think.”
Warrane is about doing the details well, and her closing line of “Presentation and polish is power… so don’t underestimate details in everything that you do.” particularly dovetailed with the care for the small things that we are trying to impart to our College.
I was so impressed I asked her for public speaking coaching for myself, as head of a department at St Vincents Hospital and as Master of Warrane and this has been invaluable in performing better in this essential part of my responsibilities. Thank you Zarife!
The etiquette course has proved to be an invaluable tool in improving the customer service standards we are able to offer as a business. This course assisted in refining staff members skills on an individual level which has in turn seen an improvement in their workplace performance. I would be happy to recommend this course to other business owners seeking to further improve their customer service after observing the positive impact this course has had on our employee’s workplace performance.
During twenty years of employment, I have attended a variety of courses but none have been as enjoyable as yesterday.
Delivery of the course was amazing, which I shared with my wife and twins.
Zahid Gill – Senior IT Support Technician, UBT UK
I was lucky enough to meet Zarife at a workshop for my children and a group of their friends, on etiquette. She was incredibly engaging, knowledgable and somehow kept their attention for a whole session!
I went on to bring Zarife into my company, Carman’s, to lead a series of workshops for the whole company and the feedback was incredible. We are often referring back to the things she taught us and I would highly recommend her range of services to others.
Carolyn Creswell – Founder and Managing Director, Carman’s
We customise our training workshops and masterclasses to ensure they meet your specific needs. A face to face or phone meeting will be scheduled with our Director, Zarife Hardy to discuss your current training needs and to choose which subjects are to be covered. You will also be asked to complete a pre-training questionnaire.
Training will be carried out at your location or an offsite location can be arranged if preferred, we provide our services across Australia and Internationally and pride ourselves on flexibility and exceeding your expectations.