No matter what university degrees your team possesses, it’s unlikely that etiquette or professional presence training was part of the curriculum. Skills like posture, speech and articulation are rarely taught at home these days either – which means that many people join the workforce lacking the confidence to engage with others in a professional context.
As a result, we
can miss opportunities, miscommunicate, or just plain miss the mark.
We offer a range of workshops, all of which are tailored to your needs however we recommend starting with the ‘Professional Presence Training Masterclass’, before moving on to more specialised subjects.
WHY CHOOSE THIS TRAINING PROGRAM
You want your people to build better relationships both internally and externally
You want to increase return business and referrals through enhanced customer experiences
You need to attract and retain new business through compelling pitches and exceptional customer service
You are ready to build a winning team culture that will improve staff retention and see you become a more sought-after employer
WHO SHOULD ATTEND THIS MASTERCLASS
Leaders and managers who are seeking to set a positive example
Business development managers looking to build strong relationships
Professionals in the corporate world wishing to become more influential and polished
Front of house and receptionists needing to make powerful first impressions
Customer service staff that require a professional presence
Hospitality professionals needing to understand business etiquette and gain confidence
We customise our training workshops and masterclasses to ensure they meet your specific needs. A face to face or phone meeting will be scheduled with our Director, Zarife Hardy to discuss your current training needs and to choose which subjects are to be covered. You will also be asked to complete a pre-training questionnaire.
Training will be carried out at your location or an offsite location can be arranged if preferred, we provide our services across Australia and Internationally and pride ourselves on flexibility and exceeding your expectations.